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- Caldwell, Idaho
- Job Type
- 7 Jan 2023
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Fulfills a proactive, take-charge role in the facility's stand up meetings. Communicates weekly with the Chief Executive Officer and other department heads to resolve admission issues, including ongoing meetings with the Chief Nursing Officer (CNO) to discuss clinical service issues.
Conduct tours for prospective customers interested in the facility's skilled nursing care services.
Works with the Social Worker to ensure that internal conversions of patients from short-term rehab to long-term care take place when appropriate. Alerts department heads/facility staff of projected room changes - admissions, discharges, patient transfers - at the daily stand up meeting.
Leads the bed management process. Works with the CNO and the Business Office Manager (BOM) to ensure appropriate and efficient decisions are made regarding prospective admissions. Makes recommendation re: admission decisions to appropriate facility management and communicates these decisions regarding room and bed selection to all relevant parties.
Responds promptly to inquiry calls from hospital discharge planners or Clinical Liaisons, families and other referral sources. Manages the inquiry process in a professional and timely manner, with appropriate follow-up. Conducts daily follow-up on all active and pending inquiries. Manages the admission process by maintaining updated bed availability and facility services information at all times. Trains the back-up team to capably handle an inquiry when he/she is out of the facility. Manages occupancy levels and strives to have census/quality mix consistently at or above budget expectations.
Conducts post-discharge follow-up with residents and/or family members.
Maintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid). Maintains a working knowledge of healthcare industry trends and legislative/regulatory issues, and communicates this information on a consistent basis to referral sources and center staff. Assists with managed care referral process. May provide assistance with new employee orientation for the admission process.
Creates all admission packets in accordance with facility policies and procedures. Ensures appropriate admission paperwork and signatures are obtained from residents or responsible parties prior to admission. Communicates special needs of new admits to staff to ensure a smooth transition.
Keeps all patient information confidential.
Central Supply Duties: As needed by CEO, order and stock supplies for residents.
Van Driving Duties: As needed during the week
Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents.
Associate's or Bachelor's degree in an appropriate field preferred.
Two years of equivalent experience in a sales/marketing position or Admissions Coordinator position will be considered in lieu of a degree.
Valid driver's license.
Six months experience in a long-term care environment preferred.
3-4 years of experience in a sales/marketing position, or with a heavy emphasis on customer service. A background in community involvement is preferred.
Punctuality and regular attendance for assigned shifts.
- Job Reference: 863892242-2
- Date Posted: 7 January 2023
- Recruiter: Cascadia Healthcare
- Location: Caldwell, Idaho
- Salary: On Application
- Role: Marketing, Other, Project Management, Sales
- Job Type: Permanent